The Situation
PV Pros had been running into several issues with their field reporting deliverables.
- Job site assets were spread out across multiple applications, documents, dropbox folders, emails, etc
- Technicians needed an easy way to capture and upload information from their job sites, to an online portal
The Solution
After PV Pros implemented SiteCapture about 3 years ago, it solved about 95% of their administrative and organizational challenges.
- Employees now have one repository for field service reports
- SiteCapture has given employees full visibility into the data that technicians are reporting while also allowing them to better manage subcontractors and vendors
The Results
With PV Pros, we were able to:
- Cut down the technician's field service reporting time by 75%
- Completely eliminate in-office administration
- Get rid of an extra 4 hours of work per site visit
