Subscription Agreement
INTRODUCTION
BEFORE USING SITECAPTURE PRODUCT OR THE RELATED SERVICES (ALL DEFINED FURTHER BELOW IN SECTION 1), YOU MUST READ AND AGREE TO THE TERMS AND CONDITIONS OF THIS SUBSCRIPTION AGREEMENT (THE “AGREEMENT”). UPON YOUR ACCEPTANCE OF THE AGREEMENT BY CLICKING THE APPLICABLE APPROVAL BOX IN CONNECTION WITH YOUR SIGNUP FOR THE APPLICABLE SUBSCRIPTION TO ACCESS THE PRODUCT, OR BY OTHERWISE USING THE PRODUCTS AND/OR SERVICES, THE AGREEMENT CONSTITUTES A BINDING LEGAL CONTRACT BETWEEN YOU AND SITECAPTURE, INC. DBA SITECAPTURE, f/k/a/ FOTOBABBLE, INC. (“SITECAPTURE”). IF YOU DO NOT AGREE TO ALL OF THE TERMS AND PROVISIONS OF THE AGREEMENT, THEN YOU MAY NOT USE THE PRODUCT. IF THE INDIVIDUAL ACCEPTING THIS AGREEMENT IS DOING SO ON BEHALF OF AN ENTITY CUSTOMER, SUCH AN INDIVIDUAL REPRESENTS THAT HE OR SHE HAS THE AUTHORITY TO BIND THE CUSTOMER TO THESE TERMS AND CONDITIONS.
SITECAPTURE MAY, IN ITS SOLE DISCRETION, REVISE THE TERMS OF THIS AGREEMENT AT ANY TIME, AND YOU AGREE TO BE BOUND BY SUCH REVISIONS, PROVIDED THAT THE REVISIONS WILL NOT BE BINDING ON YOU UNTIL THEY ARE POSTED ON SITECAPTURE.COM. SITECAPTURE WILL MAKE COMMERCIALLY REASONABLE EFFORTS TO ADVISE USERS BY EMAIL OF REVISIONS TO THIS AGREEMENT, BUT SITECAPTURE IS NOT REQUIRED TO EMAIL OR OTHERWISE PROVIDE YOU NOTICE OF THE REVISIONS (OTHER THAN POSTING THE REVISED PROVISIONS OF THIS AGREEMENT ON THE SITE AS DESCRIBED HEREIN). YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOU ARE FAMILIAR WITH ALL POSTED REVISIONS, AND BY YOUR CONTINUED USE OF THE PRODUCT AND SERVICES FOLLOWING SUCH POSTING, YOU AGREE TO BE BOUND BY THEM. IF YOU DO NOT ACCEPT AND ABIDE BY THE AGREEMENT, AS REVISED FROM TIME TO TIME, YOU MAY NOT USE THE PRODUCTS EXCEPT PURSUANT TO A SEPARATE SUBSCRIPTION AGREEMENT. NOTHING IN THIS AGREEMENT SHALL BE DEEMED TO CONFER ANY THIRD-PARTY RIGHTS OR BENEFITS.
This Agreement governs the use by you (“Customer” or “you”) of the Product and Services as set forth herein, as applicable based on the aspects of the Product selected for subscription by you on the applicable check box in the Order Form or as otherwise selected in connection with your registration for use of the Product. If you have entered into a separate written agreement executed by you and SiteCapture permitting your use of the Product and Services (a “Separate Subscription Agreement”), your Separate Subscription Agreement with SiteCapture shall supersede and control over this Agreement, provided that this Agreement will apply to any use by your of the Product or Services that is not covered by the Separate Subscription Agreement. Where applicable in context, “Customer” shall include Users accessing the Product via Customer’s account.
1. DEFINITIONS.
- “Fee” means the fees charged by SiteCapture for the Subscription as set forth on the applicable Order Form.
- “FotoNotes Product” means the property operations management platform and related services previously made separately available pursuant to this Agreement and now provided to applicable customers as part of the SiteCapture Product.
- “Initial Term” means the period beginning on the Effective Date and ending on the date set forth on the applicable Order Form or as otherwise selected in connection with Customer’s registration to use the Product.
- “Order Form” means the ordering documents or online forms for purchases of Software or Services hereunder, including addenda thereto, that are entered into between Customer and SiteCapture from time to time, including, if applicable, the electronic order form completed by Customer in connection with Customer’s registration to use the Product. Unless specifically set forth therein, each Order Form shall be deemed incorporated herein by reference.
- “Services” means those development, configuration, implementation, and training services performed by or on behalf of SiteCapture as set forth on the applicable Order Form.
- “SiteCapture Mobile Application” means the application licensed by SiteCapture in connection with providing the SiteCapture Product and downloaded by Customer’s Users to their internet-enabled iOS mobile devices.
- “SiteCapture Product” or “Product” means the field operations management platform and related services made available by SiteCapture as described at https://sitecapture.com/, including the SiteCapture Mobile Application, the SiteCapture Server, and any related Services set forth in the applicable Order Form. To the extent applicable, the SiteCapture Product includes components thereof previously offered separately as the “FotoNotes Product” pursuant to a previous version of this Agreement.
- “SiteCapture Server” means the server and related hardware, software, and additional technology used by SiteCapture to provide the SiteCapture Product pursuant to this Agreement.
- “Software” means, the SiteCapture Product, the SiteCapture Server, and SiteCapture Mobile Application and in each case, the applicable documentation provided by, or on behalf of, SiteCapture as set forth on the applicable Order Form.
- “Subscription” means the access and license to the Product described on the applicable Order Form during the Term in accordance with the terms and conditions of this Agreement.
- “Customer Data” means all data or information recorded into and submitted by the Customer to the Software.
- “Users” means those employees, consultants, agents or representatives of Customer who have been issued a unique user identification and password in order to access the Software.
2. GRANT OF LICENSE. Subject to the terms and conditions of this Agreement, SiteCapture grants Customer for the Initial Term and any subsequent Renewal Term(s) (as defined below) (collectively the “Term”) a limited, non-exclusive, non-sublicensable, non-transferable, license to install the SiteCapture Mobile Application and access and use the Software for its internal business purposes subject to the limitations on number of Users and projects as set forth on the applicable Order Form.
3. RESERVATION OF RIGHTS. Customer acknowledges SiteCapture’s exclusive right, title and interest in the Software and SiteCapture’s copyrights, patents, trade secrets and SiteCapture trademarks, excluding third-party components. Nothing in this Agreement shall be interpreted to grant (by implication or otherwise) any license or rights except as expressly stated herein. SiteCapture retains ownership of all Software and copies. Customer may not (a) copy, reverse engineer, decompile, or disassemble the Software, except to the extent expressly permitted by applicable license and law notwithstanding this limitation or (b) sell, copy, rent, lease, distribute, pledge, assign, make available or otherwise transfer its license rights to any third party. Customer shall not remove any copyright notices or licensing terms from the Software or any components including third party components. Customer may not use the Software if the Subscription has terminated. Customer shall not allow more than the permitted number of concurrent Users set forth on the applicable Order Form and shall ensure that only the authorized individual User is permitted to access or use the Software through a particular User’s User ID and password in connection with a Subscription.
4. SECURITY / INTEGRITY. SiteCapture shall implement and maintain measures in accordance with generally accepted industry standards to (a) store Customer Data; and (b) protect against any anticipated threats or hazards to the security or integrity of Customer Data; provided, that Customer shall be solely responsible for protecting its User IDs and passwords and SiteCapture shall not be responsible for any unauthorized access under a valid User ID and password.
5. CUSTOMER DATA; CUSTOMER OBLIGATIONS. All Customer Data shall remain the proprietary information of the Customer. Customer shall: (a) have sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of all Customer Data; has all necessary rights, permissions, and consents to provide such information to SiteCapture (b) obtain and maintain any equipment, mobile devices and ancillary services needed to connect to, access or otherwise use the Software; (c) comply with all applicable local, state, federal, and foreign laws in using the Software; (d) comply with applicable third party terms and condition and policies applicable to Customer in make accessing or using the Software; and (e) be responsible for moderating the Customer Data submitted to the SiteCapture Server and shall remove infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material. Customer represents and warrants that (a) all information provided by Customer to SiteCapture in connection with this Agreement is and shall be correct and current and (b) Customer (or the individual entering this Agreement on Customer’s behalf, if applicable) has all right, power and authority necessary to enter into this Agreement and to perform the acts required of Customer hereunder.
6. USE RESTRICTIONS.
- General Use. Customer shall not knowingly or intentionally: (a) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (b) permit Users to send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (c) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (d) interfere with or disrupt the integrity or performance of the Software or the data contained therein; or (e) attempt to gain unauthorized access to the Software or its related systems or networks. Customer will be solely responsible for all activities occurring under Customer’s username and for keeping Customer’s password secure. Customer is responsible for use of the Products by Customer and Customer’s Users, for any posts made using Customer’s username and password, any content created or uploaded using Customer’s username and password, and for any consequences thereof. Customer shall use the Product in compliance with this Agreement and with all applicable local, state, national, and international laws, rules and regulations, including any laws regarding the transmission of technical data exported from your country of residence and all United States export control laws.
- Use by Children. The Children’s Online Privacy Protection Act severely restricts what information may permissibly be collected from children under the age of 13 years. For this reason, children under the age of 13 years are prohibited from using the Product. Customer may not provide Customer’s username or password to any child under the age of 13 years. SiteCapture reserves the right, but shall have no obligation, to investigate Customer’s use of the Product and related Services in order to (a) determine whether a violation of law or this Agreement has occurred or (b) comply with any applicable law, regulation, legal process or governmental request.
- Content. SiteCapture takes no responsibility for any content (including, without limitation, any viruses or other disabling features) created, published, maintained or stored by users on or through the Product (the “Content”), nor does SiteCapture have any obligation to monitor such Content. SiteCapture reserves the right at all times to remove or refuse to distribute, maintain or store any Content, including without limitation Content that is in violation of the terms of this Agreement. SiteCapture also reserves the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce this Agreement, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) respond to user support requests, or (e) protect the rights, property or safety of SiteCapture, its users or the public. SiteCapture does not have any obligation to monitor or screen Content created, published, or stored through the Products, and takes no responsibility for such Content. Instead, SiteCapture merely provides access to such Content as a service to the Customer and other users of the Products. Content published by users of the Product may carry offensive, harmful, inaccurate, or otherwise inappropriate material, and in some cases, postings that have been mislabeled or are otherwise deceptive. The customer acknowledges and agrees that any such publication is not condoned, controlled, or monitored by SiteCapture.
- Additional Policies. Additionally, in order to use the Software, Users of the Product will be subject to the SiteCapture Privacy Policy, Content Policy, and Copyright Policy (https://sitecapture.com/policies/). To the extent the terms of any of the foregoing policies conflict with this Agreement, this Agreement shall control.
7. SUPPORT SERVICES. SiteCapture shall: (a) use industry-standard methods and technology to maintain the security and integrity of the SiteCapture Server, and (b) use commercially reasonable efforts to make the SiteCapture Server generally available at all times, except for: (i) planned downtime, or (ii) downtime caused by circumstances beyond SiteCapture’s reasonable control, including computer or telecommunications failures or delays involving hardware or software not within SiteCapture’s possession or reasonable control.
8. SERVICES. Subject to the terms and conditions hereof, SiteCapture shall use commercially reasonable efforts to provide the Services to Customer in material conformance with specifications and timelines set forth on the applicable Order Form.
9. PAYMENT. The Fees for the Services and Subscription to use the Product are due and payable to SiteCapture as set forth on the applicable Order Form. All Fees are payable in U.S. dollars and are non-cancelable and non-refundable, except as provided under this Agreement. The customer shall be responsible for payment of any taxes for the Product received from SiteCapture.
10. RENEWAL AND TERMINATION. The Subscription may be renewed by mutual consent of Customer and SiteCapture for an additional term (each a “Renewal Term”) at the applicable Fee. SiteCapture may elect to suspend the Subscription until the Fee for any applicable Renewal Term is received. Without prejudice to any other rights, SiteCapture may terminate the Subscription if Customer does not comply with the terms and conditions of this Agreement, in which case Customer must remove the SiteCapture Mobile Application from its Users’ devices and destroy or return all copies to SiteCapture. Notwithstanding the foregoing, the provisions of Section 9 (to the extent of any unpaid Fees) and Sections 12 through Section 25 shall survive termination of this Agreement.
11. LIMITED WARRANTY. For a period of 30 days from the first delivery of such Software, SiteCapture warrants that the Software will perform substantially in accordance with the SiteCapture documentation for such Software. This warranty covers only problems reported during the warranty period. In the event of a breach of this warranty, SiteCapture shall repair or replace the applicable Software or, if replacement or repair is inadequate as a remedy or, in SiteCapture’s opinion, impractical, SiteCapture shall refund the Fees paid for the Subscription to such Software, as applicable. This Section 11 sets forth Customer’s sole and exclusive remedy and SiteCapture’s entire liability and obligation for any breach of this warranty.
12. DISCLAIMER OF WARRANTIES. The warranty provided in Section 11 is the only warranty made to Customer with respect to the Product and is provided in lieu of any other warranties, express or implied. Except for such warranty and to the maximum extent permitted by applicable law, SiteCapture provides the Product and Services “AS IS”, and hereby disclaims all other warranties and conditions, either express, implied or statutory, including, but not limited to, implied warranties, duties or conditions of merchantability, of fitness for a particular purpose, or non-infringement, of accuracy or completeness, of workmanlike effort, all with regard to the Software and the provision of or failure to provide Services. Further, SiteCapture does not warrant results of use or that the Software is bug-free, or that its use will be uninterrupted.
13. LIABILITY LIMITATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SITECAPTURE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, OR FOR LOSS OF PRIVACY) ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH THE PRODUCT OR ANY PROVISION OF THIS AGREEMENT, EVEN IN THE EVENT OF THE FAULT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, BREACH OF CONTRACT OR BREACH OF WARRANTY, AND EVEN IF SITECAPTURE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL SITECAPTURE BY LIABLE FOR ANY AMOUNTS THAT, TOGETHER WITH AMOUNTS ASSOCIATED WITH ALL OTHER CLAIMS, EXCEED THE FEES PAID BY CUSTOMER TO SITECAPTURE DURING THE 6 MONTHS PRIOR TO THE ACT THAT GAVE RISE TO THE LIABILITY.
14. INDEMNIFICATION.
- Customer will defend SiteCapture from and against any third party claims (i) alleging that the Customer Data as provided to SiteCapture infringes, misappropriates or violates such third party’s intellectual property or data privacy rights or (ii) otherwise arising from Customer’s breach of Section 5 or 6 (each, a “Customer Indemnified Claim”), and Customer will pay any damages or expenses, including reasonable attorneys’ fees, attributable to such a Customer Indemnified Claim that are awarded against SiteCapture in a final judgment or settlement.
- SiteCapture will defend Customer from and against any third party claims alleging that Customer’s use of the Software as permitted hereunder infringes or misappropriates such third party’s U.S. patent, copyright or trade secret (each, a “SiteCapture Indemnified Claim”), and SiteCapture will pay any damages or expenses, including reasonable attorneys’ fees, attributable to such a SiteCapture Indemnified Claim that are awarded against Customer in a final judgment or settlement; provided that Customer promptly notifies SiteCapture in writing of any such claim and allows SiteCapture to control, and fully cooperates with SiteCapture in, the defense of any such claim and all related settlement negotiations. SiteCapture’s indemnity obligation will not apply to the extent the Claim arises from: (a) the combination of the Software with technology not provided by SiteCapture, (b) the modification of the Software by a person other than SiteCapture, or (c) the use of other than the then-current version of the Software, if the alleged infringement would have been avoided but for such combination, modification, or use. In the event any Software becomes (or in SiteCapture’s opinion is likely to become) the subject of a SiteCapture Indemnified Claim, SiteCapture shall at its sole option and expense either: (i) procure for Customer the right to continue using such Software; (ii) replace or modify the Software so that it becomes non-infringing; or (iii) terminate the Agreement and refund the Fees paid for such Software during the then-current Term. THE FOREGOING CONSTITUTES THE ENTIRE LIABILITY OF SITECAPTURE, AND CUSTOMER’S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY CLAIMS OF INFRINGEMENT OF THIRD-PARTY RIGHTS.
15. CONFIDENTIALITY. During the Term of this Agreement, each party may have access to information or material of the other party relating to its business, technology or operations, expressly identified in writing or verbally as confidential and proprietary (“Confidential Information“). Confidential Information shall not include information which: (a) is, or becomes, publicly available without restriction through no breach of this Agreement; (b) the disclosing party, in writing, authorizes the receiving party to disclose without restriction; (c) the receiving party lawfully knows at the time of disclosure, without an obligation to keep it confidential; (d) the receiving party lawfully obtains from any source other than the disclosing party, provided that such source lawfully disclosed such information; or (e) the receiving party independently develops without use of or reference to the Confidential Information. The parties shall not use not use, except as permitted or required in the Agreement, and shall hold each other’s Confidential Information in confidence for a period of 5 years after termination of this Agreement, except for the Software, which shall be held in confidence in perpetuity. Each party agrees to take reasonable steps required to ensure that Confidential Information is not disclosed or distributed by its employees or representatives to any third party. Customer agrees not to use Confidential Information in any manner to develop substitutes for the Software and/or Products or to advise any third-party developer for such purposes.
16. PROMOTION. Notwithstanding Section 15, SiteCapture may include Customer’s name and logo in customer listings on SiteCapture’s website and in marketing materials. In addition, upon reasonable request by SiteCapture, Customer agrees to act as a reference for SiteCapture, including taking reference calls from prospective customers, reporters and analysts.
17. EXPORT RESTRICTION. Customer acknowledges that the Software, with the possible exception of certain third-party components, is of U.S. origin. Customer agrees to comply with applicable domestic and international laws that apply to the Software, including the U.S. Export Administration Regulations and other limitations issued by U.S. and foreign governments.
18. GOVERNMENT RESTRICTED RIGHTS. The Software is provided with “RESTRICTED RIGHTS”. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in FAR52.227-14 and DFAR252.227-7013 et seq. or its successor. Use of the Software by the U.S. Government constitutes acknowledgement of SiteCapture’s proprietary rights therein.
19. TRANSFER AND ASSIGNMENT. This Agreement and the rights and obligations under it are not assignable by Customer without the prior written approval of SiteCapture. Any attempt by Customer to assign this Agreement without such approval shall be void. This Agreement shall inure to the benefit of the successors and assigns of SiteCapture.
20. FORCE MAJEURE. Except for the obligation to make payments, nonperformance of either party shall be excused to the extent the performance is rendered impossible by strike, fire, flood, war, governmental acts or orders or restrictions, or any other reason where failure to perform is beyond the reasonable control of the non-performing party.
21. EQUITABLE RELIEF. The parties agree that, due to the unique and proprietary nature of the Products, SiteCapture’s remedies at law for a breach of Customer’s confidentiality obligations, or of the restrictions on use of the Software, will be inadequate. In the event of such breach or threatened breach, SiteCapture shall be entitled to equitable relief (including, without limitation, injunctive relief and specific performance) in addition to all other remedies under this Agreement or available at law.
22. GOVERNING LAW AND JURISDICTION. This Agreement is to be construed in accordance with and governed by laws of the State of California, excluding its conflict of law provisions. SiteCapture and Customer agree to submit to the personal and exclusive jurisdiction of, and agree that venue is proper in, the California State or Federal Courts located in the County of Alameda, California, for any such legal action or proceeding. The United Nations Convention on International Sale of Goods, the application of which is expressly excluded, does not govern this Agreement.
23. ENTIRE AGREEMENT; COUNTERPARTS; AMENDMENT. This Agreement and the applicable Order Form (and any subsequent Order Forms), which are hereby incorporated herein by reference and made part of this Agreement, constitute the entire understanding between the parties relating to the subject matter hereof and supersede all prior writings, negotiations or understandings with respect thereto. The provisions of this Agreement shall take precedence over any conflicting terms in any subsequent purchase order, documentation or collateral other than a Separate Subscription Agreement executed by you and SiteCapture.
24. WAIVER AND SEVERABILITY. No term of this Agreement shall be considered waived, and no breach excused, by either party unless made in writing. The waiver of either party of any default or breach of this Agreement shall not constitute a waiver of any other subsequent default or breach. Any provision held invalid or unenforceable shall not affect the validity of the remaining provisions of this Agreement. A valid provision, which most closely approximates the intent and economic effect of the invalid provision, will be substituted.
25. LEGAL EXPENSES. If any action at law or in equity, including any action for arbitration or injunctive relief, is brought relating to this Agreement or the breach hereof, the prevailing party in any final judgment or arbitration award shall be entitled to the full amount of all reasonable expenses, including all court costs, arbitration fees and reasonable attorneys’ and experts’ fees paid or incurred in good faith.